Guest lectures at Business Schools
Geke van Dijk has been invited to give guest lectures at executive seminars in two different Business Schools. On 8 February she spoke at the Tias Nimbas Business School (University of Tilburg, NL) in...
View ArticleMarie de Vos
Marie is a design researcher based in STBY’s Amsterdam office. She is mostly involved in the research projects STBY run out of Amsterdam, for which she deals with both operational management and the...
View ArticleRé Dubhthaigh
Ré Dubhthaigh, founder and director of the design-led management consultancy Radarstation, is one of STBY’s most frequent collaborators. A specialist in helping executives and operatives in...
View ArticleLuke Kelly
Luke is busy writing his PhD thesis at Birkbeck University in London looking at ‘Narrative Convergence between Literature and Video Games’. When not totally immersed in his writings, Luke joins us on...
View ArticleMichiel van der Heyden
Michiel is a Senior Design Researcher at STBY, working predominantly out of our Amsterdam office. Michiel has taken the lead on a number of recent projects, including a recent international...
View ArticleLeeor Levy
Leeor is a senior design researcher in STBY’s London office. Specialising in combining ethnographic research with design processes, Leeor brings a great deal of experience managing projects that span...
View ArticleTjebbe Tjebbes
Tjebbe In 2005 Tjebbe Tjebbes started writing for Spunk.nl, at the time the largest E-zine for young people in the Netherlands. A selection of his work got printed every week in cooperation with NRC...
View ArticleDesign for Patient Dignity results
The UK Department of Health and the Design Council presented the results of the Design for Patient Dignity programme that STBY did design research for in the Summer of 2009. For instance, STBY made an...
View ArticleBas speaks at Human Cities festival Brussels
How can visual stories help interdisciplinary design teams to step into the shoes of the future users of their designs? How can these teams develop relationships with these people? This is what Bas...
View ArticleFroukje Sleeswijk Visser
Froukje Sleeswijk Visser is a senior design researcher based in STBY’s Amsterdam office. Her work focuses on effectively communicating insights within development processes, and this is a common theme...
View ArticleDesign Research for Service Innovation
Our creative research projects connect organisations with the lives and experiences of their customers. This helps our clients to innovate their service offering, making it more valuable for both their...
View ArticleLiving Well in Cornwall
STBY were asked by Dott Cornwall – a Design Council body who promote design-led solutions to economic and social problems – to investigate what could be done to support sustainable living in Cornwall....
View ArticleUser-Centered Design across development stages
For the University of Amsterdam STBY facilitated a series of workshops with students, lecturers and system operators to inform the iterative development of its new Electronic Learning System (ELO)....
View ArticleService Experience Lab on mobile internet
Together with the Creation Centre of T-Labs (part of Deutsche Telekom in Berlin) STBY organised and facilitated a Service Experience Lab in London. In a full day programme product managers from...
View ArticleGlobal what?
This lovely collage of webcam pictures illustrates what we are going on about all the time: our fantastic network of great design researchers collaborating all around the world!...
View ArticleService Design Thinks Amsterdam
Please come along for another evening of presentations and debate among the Dutch Service Design community. The theme for the upcoming event on 12 May is ‘Exploring the O-gap’. How can you support your...
View ArticleService Design Talks Amsterdam
If you’re interested in an in-depth conversation triggered by a recent publication relevant to service design, you’re welcome to join us at the upcoming Service Design Talks session in Amsterdam on 19...
View ArticlePersonas to inform and inspire service innovation
In a follow-up project to the early explorations in 2009, STBY was asked to develop a series of personas for Southern Water. Again, we worked closely together with the Design Council team on this...
View ArticleHelping parents to advise and support
Building on the results of a previous study, STBY were asked by DUO/IB-Groep in the Netherlands to examine the ways in which parents support their children once they enter higher education....
View ArticleService Design En Espanol
Members of STBY’s core team have already had an extensive array of articles relating to service design published in both English and Dutch. This week saw a first however, with the publication of a...
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